At ANOOHAR TECHNO CRAFT OPC PRIVATE LIMITED, we are committed to providing a smooth, reliable, and timely delivery experience for our customers. This Shipping Policy explains our shipping process, delivery timelines, and related terms for orders placed through our website www.anoohartechno.online.

1. Order Processing Time

  • Orders are processed after successful payment confirmation.
  • We usually process and dispatch orders within 3–7 business days.
  • Handcrafted products may require additional processing time due to their handmade nature and quality checks.
  • Orders are not processed or shipped on Sundays and public holidays.

2. Delivery Timeline

Delivery time may vary depending on the customer’s location and product availability.

Estimated delivery timelines:

  • Metro Cities: 3–7 business days after dispatch
  • Other Cities & Towns: 5–10 business days after dispatch
  • Remote Locations: 7–15 business days after dispatch

Delivery timelines are estimates and may vary due to courier delays, weather conditions, holidays, or circumstances beyond our control.

3. Shipping Charges

  • Shipping charges will be calculated and displayed at checkout.
  • Shipping charges may vary depending on product weight, size, quantity, and delivery location.
  • Free shipping offers, if applicable, will be displayed on the website.

4. Order Tracking

Once your order is dispatched:

  • Customers will receive order shipment details through email or SMS.
  • Tracking information will be provided through our courier partners.
  • Customers can use the tracking details to monitor delivery status.

5. Delivery Address

Customers are responsible for providing accurate delivery information, including:

  • Full name
  • Complete address
  • Contact number
  • Pin code

We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

6. Damaged Products During Delivery

We take utmost care in packaging our handcrafted products. However, if your order arrives damaged:

  • Please inform us within 48 hours of delivery.
  • Share your order number along with clear images/videos of the damaged product and packaging.
  • Our team will review the issue and provide a suitable resolution.

7. Packaging

All products are carefully inspected and securely packed before dispatch to minimize the risk of damage during transportation.

As our products are handcrafted, packaging methods may vary depending on the size, shape, and material of the product.

8. Delayed Delivery

Delivery delays may occur due to:

  • Courier service issues
  • Natural disasters
  • Weather conditions
  • Public holidays
  • Transportation delays
  • Government restrictions
  • Other circumstances beyond our control

We will make reasonable efforts to assist customers in tracking delayed shipments.

9. International Shipping

Currently, we provide shipping services as per the availability of courier partners. International shipping availability, charges, customs duties, and delivery timelines may vary depending on the destination country.

Customers are responsible for any applicable customs duties, taxes, or import charges for international orders.

10. Contact Us

For any questions related to shipping, please contact us:

ANOOHAR TECHNO CRAFT OPC PRIVATE LIMITED

Address:
18/9, AR Plaza, 3rd Floor, 100 Feet Ring Road, BTM 1st Stage, Above Sangeetha Showroom, Bengaluru, Karnataka – 560029, India

Phone: +91 7073338485

Email: anoohartechnoopcpvtltd@gmail.com

Website: www.anoohartechno.online